Studio Policies

dance class

The following has been outlined to assist you in understanding the policies of the studio, what is expected of you as a member, and what you can expect from us in return. All of our policies are strictly enforced. Please help us keep your studio a great place to be!


GENERAL

  • Dance fees must be paid in full by the due dates or students will not be permitted in class.
  • No gum or horseplay anywhere in the studio.
  • All dancers, parents and visitors will remove their outdoor footwear upon entrance to the studio. Outdoor footwear is to be kept in the Shoe Closets located at both the north and south entrance to the studio. This policy is in effect 365 days of the year and is not seasonal. You are welcome to bring indoor slippers to the studio for your comfort. Please do not leave your shoes blocking the doorway.
  • Food and drinks will be kept in the lunch room area only, and will not be brought into the change rooms and dance studios. Plastic bottles of water may be kept in the change rooms. Please be sure that the lid is tightly secured.
  • Anyone found defacing the property in any way will be dismissed from the studio immediately and held accountable for cost and repairs.
  • Absolutely NO STREET SHOES are allowed in any of the dance studios.
  • The studio will administer a $35 charge to all cheques returned by the bank for whatever reason. Once you have been notified, your replacement payment, along with the service charge, must be submitted within three business days. Replacement payments by cheque will not be accepted unless certified.
  • The studio will administer a $25 charge to all late payments and postponed/held tuition payments for whatever reason. Payments not submitted by studio closing on the due date are considered late.
  • A $25 administration fee will be charged to all refunds made throughout the dance season.
  • There are no refunds or transferal of fees on any payments received by Toronto Dance Industry Inc., including the unused portion of a term payment, registration fees, missed classes, choreography fees, costume fees, competition fees, rehearsal fees, dance gear and other merchandise purchases.
  • In the event of withdrawal from classes, the office must be notified in writing 14 days prior to your next scheduled payment date as indicated at registration. At this time, all unused tuition cheques will be returned to you. No refund will be made for the unused portion of a term payment; students are encouraged to complete the remainder of that term. Sorry cheques cannot be mailed; parents are required to pick them up from the studio by June 1 each season. All uncollected cheques by this date will be destroyed. Once a payment is processed (cheque or credit card) there are no refunds.
  • 2% per month will be charged on delinquent accounts. Fees are applied to accounts on the final day of each month.
  • There is no refund for missed classes. Missed classes may be made up in a class of the same level or lower during the week immediately following the missed class, September through December. Please be sure to speak to one of the instructors. Students may choose a different discipline for a make-up class. Make-up classes are not available January through June.
  • The studio is closed on Thanksgiving Day, Halloween, Family Day, Easter Weekend, and Victoria Day weekend. If your class happens to fall on one of these days, classes may be made-up as outlined above, during the week immediately following the holiday week.
  • The studio is closed for two weeks during Winter Break and one week during Spring Break. Tuition does not cover these closures. There are 36 weeks of lessons throughout the entire dance season (39 weeks in total including holidays).
  • All students perform in the annual recital with the exception to non-performance PreDance classes as selected upon registration. A separate costume is required for each class. Costume payments are made in two installments, and are ordered in November.
  • The Work Out Room is off limits to anyone under the age of eighteen, with or without adult supervision.
  • The Locker Room is off limits to anyone who has not rented a locker in the Locker Room.
  • Toronto Dance Industry is not responsible for any lost or stolen articles. Please leave all valuables at home.
  • In the event of bad weather, please check the studio answering machine and/or Web site after 2:00 PM for any announcements of cancelled classes. The rescheduling of cancelled classes may or may not be possible.
  • Toronto Dance Industry Inc. reserves the right to refuse and/or cancel a student's registration and enrollment at any time.
  • The studio offers full time reception staff during operating hours. Our receptionist will be happy to answer your calls and questions! General enquiries are to be made with the receptionist.

For the Students

  • Please respect your studio; place all garbage in the trash cans, pick up your belongings, do not wear street shoes in the studios, keep your change rooms, lunch room and washrooms tidy. Please be sure to clean up after yourself when you are finished in the lunchroom. Nothing should be left behind on the tables.
  • Washrooms will not be used as change rooms.
  • Students will not hang on the barres, touch the mirrors or operate the sound systems.
  • Drinks are not permitted in class.
  • Students will not be allowed in any dance studio without a teacher present. This is for your own safety.
  • Please call the studio and notify us if you are going to be absent. Please make every effort to be present at all of your classes.
  • The studio is not responsible for missed notices due to absence. Please check with reception for any missed notices. Notices are also posted on the studio web site for your convenience. Please log in to access this page.
  • The studio is not responsible for any lost or stolen articles. Please leave your valuables at home.
  • Spectators are not allowed in class.
  • For safety reasons, no jewelry may be worn in class. Please leave all jewelry at home.
  • It is important that students come to class dressed in the proper dance attire (see dress code) so body lines are clearly visible to the instructors. This is necessary for proper instruction. Students who do not come prepared for class in the proper uniform will be asked to leave.
  • Students who do not wear one, neat secured bun for ballet class will be asked to leave. Girls must have their hair tied back, and off their face for all other classes.
  • Students will show the utmost respect to the facility, fellow dancers, parents and staff at all times.

For the Parents

  • Please be sure to pick up students promptly after class. The studio is extremely busy and is not responsible for your children after class. Please remember that the dance studio is not a child care facility.
  • Students under the age of eight years are not permitted in the studio without a parent/guardian present when they are not in class. This includes any breaks that your child may have in his/her schedule.
  • Small children/siblings must be supervised at all times. Absolutely no horseplay is permitted in the studio.
  • An appointment should be made with teachers if a conversation is expected to take more than a few minutes.
  • Please do not disturb classes already in progress. If there is an urgent matter, please ask the office or receptionist to relay a message.
  • Please make sure your child uses the washroom before class to ensure they do not lose valuable class time.
  • Please make every effort to have your children to class on time. We understand that everyone has a schedule, please respect ours.
  • Provided students are not being distracted, parents are invited to view classes through the observation windows.
  • Stools and chairs are not permitted at the viewing windows.
  • It is the parent's responsibility to ensure that the office is informed of any change in address, telephone number, credit card information and/or other contact information in the event of an emergency.  OHIP numbers should be indicated on your registration form, along with any medical conditions and treatments that apply to your child. You may also make changes on your own by logging in to your account on our web site.
  • Please be sure the office has your most recent email address on file. The studio email is an outgoing service only for reminders and updates. All messages and enquiries must be made through the studio in person or by telephone (416) 285-4470.
  • All vehicles must use the designated parking spaces. This includes drop offs and pick ups. Do not park on the lawn, these vehicles will be towed at the owners expense.

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